State Farm® Insurance Agent Jay Frye

"I always get the agents assistants who don’t have as much expertise instead of the agent himself. I haven’t talked to the actual agent once. My insurance got canceled on me because I forgot to make a payment and they didn’t bother to call me until I’d been without insurance for a couple of weeks (they may have sent snail mail) was told I wouldn’t have been covered for all of may but they proceeded to double charge me for June as they said the first June payment was to make up for may when I wasn’t even covered. 🤦‍♀️ You can’t expect someone to retroactively pay for insurance it defeats the purpose. Oh and they constantly raise the price on me with no warning explanation and I have a clean driving history so it doesn’t make sense."

"If you're looking for an agent who listens to your needs, knows excellent options for your consideration, and INSTANTLY (and continuously over the years) responds to your needs -- Jay Frye/State Farm Insurance is for you! For more than fifteen years, various business and personal insurance issues have come up...and Jay's always been there, 100%, for me, my family, and my business and business clients. On rare occasions when Jay's been out on business or vacation, his staff has excellently and expertly filled in. I only hope to retire before Jay and his expert staff!"

"We had our prior DC agent, superb Mr. Brian Scott, for over 30+ years until he retired. Jay is just as good, timely, and perhaps even more consultative. Last year he even volunteered to do a walk around our DC rowhouse front and back and made 5 detailed/substantive recommendations for the homeowner's policy coverage and a improvement. Today we reviewed it substantively for the many new changes in coverage terms SF is implementing as they do annually. He also has our inexpensive $1million umbrella and reasonably-priced yet full-coverage auto. His approach is consultative and proactive with an eye to our current lifecycle status residing in DC and to reducing cost where advisable. Moral: In all the ways unlike how I recently have been miffed/infuriated with Northwestern Mutual on their life/disability insurance coverage and lack of earnest customer care and account confidentiality, State Farm sings as the flip side on home, umbrella, and auto. If I had it to do all over again, we perhaps should have chosen SF for life too. Ah coulda, shoulda, and woulda. Bravo Jay & Co!"

"After negative experiences with a different State Farm agency in DC, I am glad I made the switch to Jay Frye. I have had the pleasure of working with Julie. She is responsive and always willing to help. I appreciate her attentiveness and excellent client-oriented service. Thank you!"